Going wireless at Wescom: A CU moves to technology's forefront with wireless banking and messaging services

In today's society, credit unions must offer members the option of handling their banking needs from the convenience of their own homes or workplaces, rather than requiring them to visit a physical branch. Now, Wescom Credit Union, Pasadena, CA, is giving members even more mobility by enabling them to use wireless devices to transfer funds, pay bills, and perform other functions. Wescom introduced its wireless services in June 2001 after determining wireless soon will become an essential delivery channel. Providing mobile services helps cement Wescom's relationship with members and positions the credit union as a technologically advanced financial partner.