Leader Snapshots

Employees quickly make inferences and assumptions of their leaders; and whether incorrect or based on limited data, these assumptions powerfully influence motivation, creativity, mood, and performance. Snap-shots of you are quickly collected to form an impression, as team members and co-workers quickly make positive or negative fixed impressions of you as a leader. The eight things you can do are: 1. Be clear about your intent. 2. Be clear what actions or reactions do you want from your audience. 3. Determine what is the most effective delivery method. 4. Be congruent in how you communicate. 5. Clarify their interpretations of what you said. 6. Listen well with empathy. 7. Let them know you see their perspective. 8. Reiterate or reframe what you said honoring, incorporating or repudiating their perspective calmly.