LINE MANAGERS ARE AWARE OF THEIR ROLE IN HANDLING ABSENCE, BUT LACK SUPPORT

Research on the role of line managers in managing absence in two local authorities found that most were willing to accept this responsibility but lacked the information to do so effectively, and sometimes felt unsupported by other functions - including corporate HR. It is essential for managers to be aware of absence levels and receive timely data alongside targets and benchmarking information. A more holistic approach should be taken whereby targets are clear, adherence to the policy is monitored and managers are accountable for their part in the process.