Change: A common-sense approach

Change when it is necessary, but only if customer service can be improved. Use common sense when faced with change, because mindless change is destructive. Organizations should treat the past with respect and allow employees to take a piece of the past with them during a change. Some ways to overcom...

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Veröffentlicht in:	SuperVision 2002-01, Vol.63 (1), p.7
1. Verfasser:	Stanley, T. L
Format:	Magazinearticle
Sprache:	eng
Schlagworte:	Computers Corporate planning Customers Electric utilities Employees Guidelines Leadership Management Organizational change Social change Supervision of employees Training
Online-Zugang:	Volltext
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