Medical center combines clinical, financial analysis to improve value

Finding ways to improve value in care delivery was nothing new to OSF Saint Francis Medical Center in 2013. The organization became a Pioneer ACO the year before and had done extensive work preparing for the shift from a fee-for-service to a population-based Medicare payment model. Still, the fifth largest hospital in the state with more than 42,000 admissions annually and $600 million in operating expenses looked to the horizon and decided something had to change. Jennifer Hopwood, chief nursing officer and VP of nursing, says it was against this backdrop that OSF Saint Francis leadership developed a three-year plan to improve outcomes and operational performance at the systems flagship hospital while delivering $76 million in savings.