8 tech support best practices

“The ubiquity of instant communication channels has meant that people want to get the support they want, whenever they want and through whatever method is most convenient,” says Amir Farhi, vice president, strategic alliances & business development, WalkMe. “Rather than relying [just] on email a...

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Veröffentlicht in:	CIO 2017-03
1. Verfasser:	Schiff, Jennifer Lonoff
Format:	Artikel
Sprache:	eng
Schlagworte:	Customer services Software
Online-Zugang:	Volltext
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