Interactive Text Response: A Smart Update of IVR

Interactive Text Response: A Smart Update of IVR

[...]we have interactive text response (ITR), which holds immense promise as an IVR update. [...]if a new conversational system is chosen, use the new techniques for training NLP systems with phrases entered by users.

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Bibliographische Detailangaben
Veröffentlicht in:Speech Technology 2016-12, Vol.21 (4), p.38
1. Verfasser: Larson, Jim
Format: Artikel
Sprache:eng
Schlagworte:
Noise pollution
Privacy
Smartphones
Software
Speech
Voice response technology
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Zusammenfassung:[...]we have interactive text response (ITR), which holds immense promise as an IVR update. [...]if a new conversational system is chosen, use the new techniques for training NLP systems with phrases entered by users.
ISSN:1088-5803