Getting To ZERO: One Task At A Time

Leaders and workers pushed back making statements like: * "It can't be done!" * "This is a dangerous business and injuries just happen." * "People are going to make mistakes!" * "Leaders are only interested in getting a bonus!" * "Isn't safety someone else's responsibility?" * "How can you make a workplace that safe?" * "Do you really think it's possible to have zero injuries?" ZERO is a goal, target, benchmark, ideal, or whatever you want to call it.