'UBERIZATION' KEEPS CMOS UP AT NIGHT
As technology gives businesses more ways to provide services to customers in unique ways, C-suite executives are worried about competitors coming from outside their industries - a phenomenon known as "Uberization," according to a new study from IBM. "Redefining Boundaries: Insights Fr...
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Veröffentlicht in: | Advertising Age 2015-11, Vol.86 (21), p.6 |
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Format: | Artikel |
Sprache: | eng |
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Zusammenfassung: | As technology gives businesses more ways to provide services to customers in unique ways, C-suite executives are worried about competitors coming from outside their industries - a phenomenon known as "Uberization," according to a new study from IBM. "Redefining Boundaries: Insights From the Global C-Suite Study" was based on face-to-face and online interviews with more than 5,200 global business executives, conducted by IBM's Institute for Business Value. According to the study, 54% of C-suite executives said competition today is coming from outside of their industries, up from 43% in 2013. |
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ISSN: | 0001-8899 1557-7414 |