Out of the Box
Before she even started work at $93 million/7,000-member Trailhead Credit Union, Card Services Specialist Christine Lange had a "welcome box" delivered to her front door. Inside, she found a "trail guide" to prepare her for her first day of work, plus some gifts with the Trailhea...
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Veröffentlicht in: | Credit Union Management 2015-01, Vol.38 (1), p.29 |
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Format: | Artikel |
Sprache: | eng |
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Online-Zugang: | Volltext |
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Zusammenfassung: | Before she even started work at $93 million/7,000-member Trailhead Credit Union, Card Services Specialist Christine Lange had a "welcome box" delivered to her front door. Inside, she found a "trail guide" to prepare her for her first day of work, plus some gifts with the Trailhead logo. Member Service Specialist Stuart Gleason says his welcome box definitely built his anticipation about working at Trailhead. Kim Faucher, the CU's VP/marketing, couldn't be happier about these responses: This is just what she hoped the welcome box and other aspects of their onboarding program would achieve. For its efforts, the CU was named runner up in the Staff and Culture Initiatives category of the CUES Golden Mirror Awards. |
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ISSN: | 0273-9267 |