SLEW OF HIGH-PROFILE DATA BREACHES PUTS FOCUS ON CUSTOMER COMMUNICATIONS; Knowing how much to say, and when, is big challenge for companies

In December, Target Corp. announced a massive breach, followed by Snapchat Inc. and Neiman Marcus Group Inc. Each of these breaches confronted the organizations with the same challenge: when to notify regulatory authorities and everyone whose identifiable information may have been compromised about...

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Veröffentlicht in:Business Insurance 2014-02, Vol.48 (4), p.18
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description In December, Target Corp. announced a massive breach, followed by Snapchat Inc. and Neiman Marcus Group Inc. Each of these breaches confronted the organizations with the same challenge: when to notify regulatory authorities and everyone whose identifiable information may have been compromised about the breach. When exactly to make the announcement of a breach is a very tough decision to make, said Tom Srail, Cleveland-based senior vice president of FINEX North America at Willis North America Inc.
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subjects Customer information files
Cybersecurity
Data integrity
Data security
Department stores
Forensic sciences
Information management
Law firms
Public relations
Reputations
Retailing industry
title SLEW OF HIGH-PROFILE DATA BREACHES PUTS FOCUS ON CUSTOMER COMMUNICATIONS; Knowing how much to say, and when, is big challenge for companies
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