Security officer success: define expectations up front

It's the business of guarding as well as the relationship between enterprise security leaders and their contract officer firms. It's also a matter of family to James Tobin. Look for a security company that takes care of its employees, part of their family and now part of his family. Enterprise security leaders know the importance of that "family" relationship: Strong management, leadership, solid oversight, good training, good officers who have a sense of ownership of the assignment. Vincent O'Neill knows, too. There are higher expectations. And cost is not the deciding factor. There are about 1,033,000 security officers employed these days, according to the US Department of Labor. Whatever the big and little challenges, enterprise security leaders such as O'Neill, chief of security operations at the International Monetary Fund in Washington, DC, demands a security officer service that "takes it to an exceptional level."