Impact of Isolation on Hospital Consumer Assessment of Healthcare Providers and Systems Scores: Is Isolation Isolating?

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey was used to measure the effect of isolation on patient satisfaction. Isolated patients reported lower scores for questions regarding physician communication and staff responsiveness. Overall scores for these domains...

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Veröffentlicht in:	Infection control and hospital epidemiology 2012-05, Vol.33 (5), p.513-516
Hauptverfasser:	Vinski, Joan, Bertin, Mary, Sun, Zhiyuan, Gordon, Steven M., Bokar, Daniel, Merlino, James, Fraser, Thomas G.
Format:	Artikel
Sprache:	eng
Schlagworte:	Aged Biological and medical sciences Communicable Disease Control Concise Communication Electronic Health Records Female Health care industry Health Care Surveys Health Personnel Hospital costs Hospitals Hospitals, Isolation Humans Infections Length of stay Male Medical sciences Medications Middle Aged Miscellaneous Nurses Nursing Ohio Pain management Patient Satisfaction Physicians Public health. Hygiene Public health. Hygiene-occupational medicine
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Beschreibung
Zusammenfassung:	The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey was used to measure the effect of isolation on patient satisfaction. Isolated patients reported lower scores for questions regarding physician communication and staff responsiveness. Overall scores for these domains were lower in isolated than in nonisolated patients.
ISSN:	0899-823X 1559-6834
DOI:	10.1086/665314