HBR Case Study: When to Drop an Unprofitable Customer

HBR Case Study: When to Drop an Unprofitable Customer

HBR's fictionalized case studies present dilemmas faced by leaders in real companies and offer solutions from experts. This one is based on the HBS Case Study called Elkay Plumbing Products Division.

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Bibliographische Detailangaben
Veröffentlicht in:Harvard business review 2012-04, Vol.90 (4)
1. Verfasser: Kaplan, Robert S
Format: Magazinearticle
Sprache:eng
Schlagworte:
Case studies
Customer relations
Problem solving
Profitability
Suppliers
Online-Zugang:Volltext
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Beschreibung
Zusammenfassung:HBR's fictionalized case studies present dilemmas faced by leaders in real companies and offer solutions from experts. This one is based on the HBS Case Study called Elkay Plumbing Products Division.
ISSN:0017-8012