Use and value of information sources by parents of child psychiatric patients

Objective: With Web 2.0, the variety of information sources for parents of paediatric psychiatric patients has increased dramatically. Information use theory suggests newer sources supplement rather than supplant traditional sources of health information. This study sought to determine the use and value of traditional and emerging sources of information and whether the subjects had access to highly valued sources of information. Methods: One hundred parents indicated the use and value of six sources of information on the child’s symptoms, diagnoses and treatment. The data were analyzed to determine if significant relationships existed between type of source and the use and value of the information sources. Results: Ninety‐four percent of the subjects had access to the Internet and almost half of those reported using the Social Web. Eighty‐five percent had at least one high‐value information source. The psychiatrist in the clinic, the Internet and the primary care physician were the most highly used and valued sources. Conclusion: Use of digital information sources was greater than found in other studies of similar populations. This use appears to complement rather than supplant more traditional sources. Further studies are needed to see if the negative impact of lack of Internet access is replicated.