The contribution of e‐HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry

Purpose - Both for-profit and not-for-profit organisations have been replacing face-to-face HRM activities with web-based HRM tools, e-HRM for short, for employees and managers since the 1990s. This paper aims to look at whether this is of benefit to an organisation. Design/methodology/approach - Th...

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Veröffentlicht in:Employee relations 2007, Vol.29 (3), p.280-291
Hauptverfasser: Ruel, Huub J M, Bondarouk, Tanya V, Van der Velde, Mandy
Format: Artikel
Sprache:eng
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Zusammenfassung:Purpose - Both for-profit and not-for-profit organisations have been replacing face-to-face HRM activities with web-based HRM tools, e-HRM for short, for employees and managers since the 1990s. This paper aims to look at whether this is of benefit to an organisation. Design/methodology/approach - The study was conducted in the Ministry of Internal Affairs in The Netherlands, where e-HRM in the form of employee self-service applications was introduced. Findings - The study shows that individual assessment of e-HRM applications influences HRM technical and strategic effectiveness. This is especially so in the perceived quality of the content and the structure of e-HRM applications which have a significant and positive effect on technical and strategic HRM effectiveness. Research limitations/implications - It is difficult to form generalizations from the research into only one company. Practical implications - The basic expectations are that using e-HRM will decrease costs, will improve the HR service level and will give the HR department space to become a strategic partner. This study investigates whether this is the case. Originality/value - The area on which this study concentrates has not had extensive academic research conducted into it.
ISSN:0142-5455
1758-7069
DOI:10.1108/01425450710741757