Affinities between multi-agent systems and service-dominant logic: Interactionist implications for business marketing practice

The contrasting marketing principles of service-dominant (S-D) logic and goods-dominant (G-D) logic are examined in this article from the perspective of current research themes in the information science community. The conclusion is reached that much of the distributed multi-agent literature is comp...

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Veröffentlicht in:Industrial marketing management 2011-02, Vol.40 (2), p.248-254
Hauptverfasser: Purvis, Martin K., Long, Andrew L.S.
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description The contrasting marketing principles of service-dominant (S-D) logic and goods-dominant (G-D) logic are examined in this article from the perspective of current research themes in the information science community. The conclusion is reached that much of the distributed multi-agent literature is complementary to the issues being explored concerning S-D logic, and that some multi-agent research may therefore be pertinent to the business marketing community. This article discusses the modelling approach of interactionism as an underlying principle of both S-D logic and multi-agent systems technology. The two domain technologies are compared, and implications for business marketing practice proposed.
doi_str_mv 10.1016/j.indmarman.2010.06.037
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subjects Business practices
Business strategies
Co-creation
Comparative analysis
Information science
Information sciences
Interactionism
Marketing
Marketing management
Multi-agent systems
Norms
S-D logic
Service-Dominant logic theory
Studies
title Affinities between multi-agent systems and service-dominant logic: Interactionist implications for business marketing practice
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