"Arousal hypothesis" and the effects of music on purchasing behavior

Replicates, in a naturalistic setting, a prior finding which supported that portion of the "arousal hypothesis" which predicts that a certain degree of noise will actually increase activity. Music was varied from loud to soft in 8 counterbalanced experimental sessions in 2 large supermarke...

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Veröffentlicht in:Journal of applied psychology 1966-01, Vol.50 (3), p.255-256
Hauptverfasser: Smith, Patricia C, Curnow, Ross
Format: Artikel
Sprache:eng
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Zusammenfassung:Replicates, in a naturalistic setting, a prior finding which supported that portion of the "arousal hypothesis" which predicts that a certain degree of noise will actually increase activity. Music was varied from loud to soft in 8 counterbalanced experimental sessions in 2 large supermarkets (N = 1100). The "arousal hypothesis" seems to account for the results: significantly less time was spent in the markets during the loud session, although there was no significant difference in sales, nor in the customers' reported satisfaction.
ISSN:0021-9010
1939-1854
DOI:10.1037/h0023326