Survivors' Information Seeking Following a Reduction in Workforce
Although research on downsizing emphasizes surviving employees' reactions to organizational change, little attention is given to survivors' attempts to meet their information needs. This study of a national insurance company examines employees' information-seeking behaviors prior to a...
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Veröffentlicht in: | Communication research 1997-12, Vol.24 (6), p.755-781 |
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Hauptverfasser: | , , |
Format: | Artikel |
Sprache: | eng |
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Online-Zugang: | Volltext |
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Zusammenfassung: | Although research on downsizing emphasizes surviving employees' reactions to organizational change, little attention is given to survivors' attempts to meet their information needs. This study of a national insurance company examines employees' information-seeking behaviors prior to and following a permanent reduction in force (RIF). Results indicate that an RIF (a) increases survivors' information deprivation and job insecurity and (b) is associated with the increased use of certain information-seeking strategies and the decreased use of others. In addition, survivors' need for feedback differentially affects their information-seeking efforts. The implications of the research findings and directions for future research are discussed. |
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ISSN: | 0093-6502 1552-3810 |
DOI: | 10.1177/0093650297024006007 |