Patient and Family Shadowing: Creating Urgency for Change

Patient and Family Shadowing: Creating Urgency for Change

The Patient- and Family-Centered Care (PFCC) method and practice has been developed over the past 4 years as a means of improving care experiences by viewing all aspects of a patient's care experience through the eyes of the patient and family. One of the most powerful components of the method,...

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Veröffentlicht in:The Journal of nursing administration 2011-01, Vol.41 (1), p.23-28
Hauptverfasser: DiGioia, Anthony, Greenhouse, Pamela K.
Format: Artikel
Sprache:eng
Schlagworte:
Algorithms
Attitude to Health
Data Collection - methods
Decision Trees
Documentation - methods
Empathy
Families & family life
Family - psychology
Health care
Humans
Inpatients - psychology
Nursing
Nursing Evaluation Research - methods
Nursing Methodology Research - methods
Observation - methods
Organizational Innovation
Patient-Centered Care - methods
Patients
Pennsylvania
Qualitative Research
Quality of Health Care
Research Design
Research Personnel - education
Research Personnel - organization & administration
Research Personnel - psychology
Researcher-Subject Relations
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Beschreibung
Zusammenfassung:The Patient- and Family-Centered Care (PFCC) method and practice has been developed over the past 4 years as a means of improving care experiences by viewing all aspects of a patient's care experience through the eyes of the patient and family. One of the most powerful components of the method, evaluating care through patient and family shadowing and the accompanying care experience flow mapping, is described. An overview of the PFCC method can be found in the authors' article in the December 2010 issue.
ISSN:0002-0443
1539-0721
DOI:10.1097/NNA.0b013e3182002844