Ophthalmology Personnel in Risk Management: What Office Personnel Need to Know to Keep You Out of Trouble

The performance of staff in the ophthalmologist's office will influence the risk that an individual patient may someday file a medical malpractice complaint. Areas of identified risk include improper triage of emergency patients, abandonment, problems in confidentiality, improper maintenance of...

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Veröffentlicht in:	Ophthalmology (Rochester, MN) MN), 1990-10, Vol.97 (10), p.1385-1389
1. Verfasser:	Hepler, Robert S.
Format:	Artikel
Sprache:	eng
Schlagworte:	Allied Health Personnel Biological and medical sciences Health and social institutions Humans Legislation Malpractice Medical sciences Office Management - standards Ophthalmology - legislation & jurisprudence Physicians' Offices - standards Public health. Hygiene Public health. Hygiene-occupational medicine Risk Management - methods
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Beschreibung
Zusammenfassung:	The performance of staff in the ophthalmologist's office will influence the risk that an individual patient may someday file a medical malpractice complaint. Areas of identified risk include improper triage of emergency patients, abandonment, problems in confidentiality, improper maintenance of medical records, and perceived lack of compassion and skill on the part of staff members.
ISSN:	0161-6420 1549-4713
DOI:	10.1016/S0161-6420(90)32405-3