Reengineering the delivery of care

A reengineering of the delivery of care at St. Elsewhere CVL (a disguised name), a highly profitable 3-suite cardiovascular service facility located in the Midwest that is part of a health system's flagship 800-bed tertiary care hospital, is discussed. There were serious cracks in the foundatio...

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Veröffentlicht in:	Marketing health services 1998, Vol.18 (2), p.45-48
Hauptverfasser:	Numerof, R E, Abrams, M N
Format:	Magazinearticle
Sprache:	eng
Schlagworte:	Accountability Advertising campaigns Business process reengineering Cardiology Service, Hospital - organization & administration Cardiology Service, Hospital - standards Decision Making, Organizational Delivery of Health Care - organization & administration Delivery of Health Care - trends Efficiency, Organizational Health administration Health care delivery Health services Hospital Administrators - psychology Hospital Restructuring Humans Interprofessional Relations Medical Staff, Hospital - psychology Midwestern United States Organizational change Organizational Innovation Patient satisfaction Personnel Staffing and Scheduling Physicians Program Evaluation Solutions Success Turnover
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