Patients are more than customers

Patients expect a lot more out of nurses than drawing blood and fluffing pillows. A patient expects a nurse to apply her knowledge and experience to evaluate his requests in terms of his own best interests. Nurse-patient relations are discussed.

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Bibliographische Detailangaben
Veröffentlicht in:	The American journal of nursing 1988-09, Vol.88 (9), p.1257-1258
1. Verfasser:	Montgomery, C L
Format:	Artikel
Sprache:	eng
Schlagworte:	Aged Attitude of Health Personnel Consumer Behavior Health care Hospitals Humans Male Nurse-Patient Relations Nursing Nursing Service, Hospital - standards
Online-Zugang:	Volltext
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Beschreibung
Zusammenfassung:	Patients expect a lot more out of nurses than drawing blood and fluffing pillows. A patient expects a nurse to apply her knowledge and experience to evaluate his requests in terms of his own best interests. Nurse-patient relations are discussed.
ISSN:	0002-936X 1538-7488
DOI:	10.1097/00000446-198809000-00022