Office or emergency department: what's the difference?

Many studies have examined why patients with nonurgent conditions seek care in emergency rooms. These studies have evaluated financial concerns, demographic variables, and proximity of the emergency room. However, none of these studies have attempted to predict which patients with nonurgent conditions will seek care at the emergency room and which will postpone medical treatment until regular office appointments can be obtained. Demographic and psychological variables help predict which patient will go to the emergency room for treatment. Since the demographics cannot be changed, health professionals must focus on problem-solving skills to lessen the burden on our already overcrowded emergency rooms.