Bad News Transmission as a Function of the Definitiveness of Consequences and the Relationship Between Communicator and Recipient
There is ample evidence suggesting (e.g., A. Tesser & S. Rosen, 1975 ) that people are reluctant to transmit bad news. Research on rumors, on the other hand, suggests that people sometimes are less reluctant to transmit bad news. It is argued that differences between the 2 lines of research incl...
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Veröffentlicht in: | Journal of personality and social psychology 2001-03, Vol.80 (3), p.449-461 |
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Sprache: | eng |
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Zusammenfassung: | There is ample evidence suggesting (e.g.,
A. Tesser & S. Rosen,
1975
) that people are reluctant to transmit bad news.
Research on rumors, on the other hand, suggests that people
sometimes are less reluctant to transmit bad news. It is argued that
differences between the 2 lines of research include the definitiveness of the
consequences of the news and the relationship between communicator and
recipient. The influence of these 2 factors on news transmission was
investigated in 3 experiments. Results showed that bad news with
indefinite consequences was transmitted more often than bad news with definite
consequences and that both kinds of bad news were transmitted more often if the
recipient was a friend rather than a stranger. Differences in feelings
of moral responsibility to transmit the news largely accounted for both
effects. The 2 factors did not affect the likelihood of good news
transmission. |
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ISSN: | 0022-3514 1939-1315 |
DOI: | 10.1037/0022-3514.80.3.449 |