PI tool patches broken communication

Good communication and patient information are two facets of nursing that can't be overemphasized. Despite this, the transfer of patient data has recently been labeled faulty among caregivers. Because the communication of patient information during a hospital stay is constantly changing, it's important that the proper systems are in place to provide the nurse with complete and relevant information needed to care for the patient and communicate with the patient, family, nurses, physicians, healthcare team members, and others. Over 2 years ago, the nursing organization at Parrish Medical Center (PMC), Titusville, FL, embarked on a strategic planning process that involved identifying the core values and desired future for nursing in the organization. Researchers discovered that the patient information available to nurses as they provided care, interacted with physicians, and passed along information to other staff members needed significant improvement. To address this issue, an innovation team was formed to develop and implement solutions.