Effective e‐learning for health professionals and students—barriers and their solutions. A systematic review of the literature—findings from the HeXL project

Introduction: In 2003/4 the Information Management Research Institute, Northumbria University, conducted a research project to identify the barriers to e‐learning for health professionals and students. The project also established possible ways to overcome these barriers. The North of England Workforce Development Confederation funded the project. Methodology: The project comprised a systematic review of the literature on barriers to and solutions/critical success factors for e‐learning in the health field. Fifty‐seven references were suitable for analysis. This review was supplemented by a questionnaire survey of learners and an interview study of learning providers to ensure that data identified from the literature were grounded in reality. Results: The main barriers are: requirement for change; costs; poorly designed packages; inadequate technology; lack of skills; need for a component of face‐to‐face teaching; time intensive nature of e‐learning; computer anxiety. A range of solutions can solve these barriers. The main solutions are: standardization; strategies; funding; integration of e‐learning into the curriculum; blended teaching; user friendly packages; access to technology; skills training; support; employers paying e‐learning costs; dedicated work time for e‐learning. Conclusions: The authors argue that librarians can play an important role in e‐learning: providing support and support materials; teaching information skills; managing and providing access to online information resources; producing their own e‐learning packages; assisting in the development of other packages.