Resolving conflict in a multicultural nursing department

As a result of the turn toward recruitment from overseas in the 1980s, various challenges must be met and obstacles overcome to achieve harmony among multicultural staffs. A program was implemented to address volatile multicultural issues as part of the Nursing Incentive Reimbursement Award project...

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Veröffentlicht in:	Nursing management 1994-01, Vol.25 (1), p.49-51
Hauptverfasser:	Martin, K, Wimberley, D, O'Keefe, K
Format:	Artikel
Sprache:	eng
Schlagworte:	Behavior Case studies Communication Conflict (Psychology) Core curriculum Culture Education Hospital Bed Capacity, 500 and over Hospitals Hospitals, Teaching - manpower Hospitals, Teaching - organization & administration Humans Multiculturalism & pluralism New Jersey Nurses Nursing Nursing administration Nursing Service, Hospital - manpower Nursing Service, Hospital - organization & administration Nursing Staff, Hospital - psychology Patients Professional development Race relations Sensitivity Training Groups - organization & administration
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Beschreibung
Zusammenfassung:	As a result of the turn toward recruitment from overseas in the 1980s, various challenges must be met and obstacles overcome to achieve harmony among multicultural staffs. A program was implemented to address volatile multicultural issues as part of the Nursing Incentive Reimbursement Award project in New Jersey. Nurses who participated in this sensitive program gave positive feedback, generally reporting that awareness was raised and collegial relationships improved. Specific interventions for dealing with a multicultural staff are offered.
ISSN:	0744-6314 1538-8670