The Authority of the "Market" for Health and Social Services

The last health & social services reform in Quebec has created new conditions for professional businesses in almost all sectors of social intervention. Increasingly, institutional programs of intervention offered by the Centre of Health & Social Services (CSSS) are directed by scientific experts motivated by the positive approach of natural sciences. The techniques of the new public management (NGP) have been proven in the world of private enterprises (eg. Toyota) & could make the health & social services system more efficient & more effective in its productivity. Furthermore, the NGP promises a great organizational performance for development of an entrepreneurial culture aiming at strengthening employee responsibility. References. E. Sanchez