Servant Leadership, Procedural Justice Climate, Service Climate, Employee Attitudes, and Organizational Citizenship Behavior: A Cross-Level Investigation

This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and servi...

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Veröffentlicht in:	Journal of applied psychology 2010-05, Vol.95 (3), p.517-529
Hauptverfasser:	Walumbwa, Fred O, Hartnell, Chad A, Oke, Adegoke
Format:	Artikel
Sprache:	eng
Schlagworte:	Adult Attitude Attitudes Behavioural psychology Biological and medical sciences Citizenship Climate Commitments Employee attitude Employee Attitudes Employees Employment Employment - psychology Experimentation Female Fundamental and applied biological sciences. Psychology Human Humans Job Satisfaction Justice Leadership Male Occupational psychology Organizational Behavior Organizational Citizenship Behavior Organizational citizenship behaviour Organizational Climate Organizational Culture Procedural Justice Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Self Efficacy Selfefficacy Servant leadership Social Environment Social Justice Studies Supervisors Work condition. Job performance. Stress Work environment Working Conditions Workplace - psychology
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Beschreibung
Zusammenfassung:	This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and positive service climate amplified the influence of commitment to the supervisor on organizational citizenship behavior. Implications of these results for theory and practice and directions for future research are discussed.
ISSN:	0021-9010 1939-1854
DOI:	10.1037/a0018867