Travel Agent Perceptions And Responses In A Deregulated Travel Environment

Travel Agent Perceptions And Responses In A Deregulated Travel Environment

The rippling effects of ailine deregulation and deregulation of ticket sales continue to affect travelagents. Propositions regarding these effects are considered and then compared to the findings of a survey of travel agents. Results show industry changes and how agents view methods of competing eff...

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Veröffentlicht in:Journal of travel research 1991-01, Vol.29 (3), p.37-42
Hauptverfasser: Dilts, Jeffrey C., Prough, George E.
Format: Artikel
Sprache:eng
Schlagworte:
Air fares
Airlines
Deregulation
Effects
Perceptions
Statistical analysis
Ticket sales
Travel agencies
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Beschreibung
Zusammenfassung:The rippling effects of ailine deregulation and deregulation of ticket sales continue to affect travelagents. Propositions regarding these effects are considered and then compared to the findings of a survey of travel agents. Results show industry changes and how agents view methods of competing effectively.
ISSN:0047-2875
1552-6763
DOI:10.1177/004728759102900306