On measuring the progress of industry teams

Abstract The context is one of needing to resource business processes with suitable teams that should evolve their behaviours in harmony with other enterprise systems. In that context the engineering of team systems is considered with respect to teamworking development and task realization. Relevant theories derived from the literature on ‘human systems’ are described that were used as a basis for characterizing developmental aspects of team systems. The paper describes two complementary means of identifying the progress required and/or made by specific teams and concludes with a generalized discussion about the combined use of human system and enterprise modelling theories and concepts and how they might be used in industry to measure team progress.