Emotional Intelligence: An Integrative Meta-Analysis and Cascading Model
Research and valid practice in emotional intelligence (EI) have been impeded by lack of theoretical clarity regarding (a) the relative roles of emotion perception, emotion understanding, and emotion regulation facets in explaining job performance; (b) conceptual redundancy of EI with cognitive intel...
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Veröffentlicht in: | Journal of applied psychology 2010-01, Vol.95 (1), p.54-78 |
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Format: | Artikel |
Sprache: | eng |
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Zusammenfassung: | Research and valid
practice in emotional intelligence (EI) have been impeded by lack of theoretical clarity
regarding (a) the relative roles of emotion perception, emotion understanding, and emotion
regulation facets in explaining job performance; (b) conceptual redundancy of EI with cognitive
intelligence and Big Five personality; and (c) application of the EI label to 2 distinct sets
of constructs (i.e., ability-based EI and mixed-based EI). In the current article, the authors
propose and then test a theoretical model that integrates these factors. They specify a
progressive (cascading) pattern among ability-based EI facets, in which emotion perception must
causally precede emotion understanding, which in turn precedes conscious emotion regulation and
job performance. The sequential elements in this progressive model are believed to selectively
reflect Conscientiousness, cognitive ability, and Neuroticism, respectively.
"Mixed-based" measures of EI are expected to explain variance in job
performance beyond cognitive ability and personality. The cascading model of EI is empirically
confirmed via meta-analytic data, although relationships between ability-based EI and job
performance are shown to be inconsistent (i.e., EI positively predicts performance for high
emotional labor jobs and negatively predicts performance for low emotional labor jobs). Gender
and race differences in EI are also meta-analyzed. Implications for linking the EI fad in
personnel selection to established psychological theory are discussed. |
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ISSN: | 0021-9010 1939-1854 |
DOI: | 10.1037/a0017286 |