Outpatient surgery: Enhancing the patient's experience
Privacy, respect, unhurried treatment, comfort of human touch, empathic and knowledgeable responses, solicitous handling of care givers, and an organized and orderly environment are ingredients for a pleasant surgical experience. The author contends that patients evaluate not only “results,” but als...
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| Veröffentlicht in: | Aesthetic surgery journal 2002-05, Vol.22 (3), p.305-306 |
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| Format: | Artikel |
| Sprache: | eng |
| Online-Zugang: | Volltext |
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| Zusammenfassung: | Privacy, respect, unhurried treatment, comfort of human touch, empathic and knowledgeable responses, solicitous handling of care givers, and an organized and orderly environment are ingredients for a pleasant surgical experience. The author contends that patients evaluate not only “results,” but also amenities. Here, she provides guidelines for enhancing patient satisfaction. (
Aesthetic Surg J 2002;22:305-306.) |
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| ISSN: | 1090-820X 1527-330X |
| DOI: | 10.1067/maj.2002.124707 |