Consumer trust in healthcare organizations is waning. How will 21st century leaders bridge the gap?

Consumer trust in healthcare organizations is waning. How will 21st century leaders bridge the gap?

Consumer trust in healthcare is crucial to the health and healing of individuals. This article explores the current status of consumer trust in healthcare and proposes several approaches to regaining trust that has been lost.

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Nursing administration quarterly 2004-04, Vol.28 (2), p.99-104
1. Verfasser: Beard, Jr, Edward L
Format: Artikel
Sprache:eng
Schlagworte:
Attitude to Health
Consumer behavior
Delivery of Health Care - organization & administration
Forecasting
Health care
Health Care Reform - organization & administration
Humans
Leadership
Marketing of Health Services - organization & administration
Needs Assessment - organization & administration
Nursing
Nursing administration
Public Opinion
Quality Assurance, Health Care - organization & administration
Trust - psychology
United States
Values
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:Consumer trust in healthcare is crucial to the health and healing of individuals. This article explores the current status of consumer trust in healthcare and proposes several approaches to regaining trust that has been lost.
ISSN:0363-9568
1550-5103
DOI:10.1097/00006216-200404000-00005