A risk management program based on full disclosure and trust: Does everyone win?

When a patient is harmed by an error or negligence, hospitals tend to treat the patient as a threat. There is now theoretical and experiential evidence that full-disclosure, apology and fair compensation may protect all parties at lower cost.

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Bibliographische Detailangaben
Veröffentlicht in:	Comprehensive therapy 2001, Vol.27 (3), p.253-257
1. Verfasser:	KRAMAN, Steve S
Format:	Artikel
Sprache:	eng
Schlagworte:	Biological and medical sciences Humans Medical Errors Medical sciences Physician-Patient Relations Public health. Hygiene Public health. Hygiene-occupational medicine Risk Management - organization & administration Teaching. Deontology. Ethics. Legislation Truth Disclosure United States
Online-Zugang:	Volltext
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Beschreibung
Zusammenfassung:	When a patient is harmed by an error or negligence, hospitals tend to treat the patient as a threat. There is now theoretical and experiential evidence that full-disclosure, apology and fair compensation may protect all parties at lower cost.
ISSN:	0098-8243 1559-1190
DOI:	10.1007/s12019-001-0022-4