Telephone triage in out of hours call centres

Concerns about quality and safety highlight the need for further evaluation

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Bibliographische Detailangaben
Veröffentlicht in:	BMJ 2008-09, Vol.337 (7671), p.644-645
Hauptverfasser:	Car, Josip, Koshy, Elizabeth, Bell, Derek, Sheikh, Aziz
Format:	Artikel
Sprache:	eng
Schlagworte:	After-Hours Care - standards Call centers Clinical outcomes College faculty Diplomatic protocol Editorials Health care access Health outcomes Humans Medical treatment Netherlands Patient safety Physical examinations Primary health care Remote Consultation - standards Telephones Triage Triage - standards
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Beschreibung
Zusammenfassung:	Concerns about quality and safety highlight the need for further evaluation
ISSN:	0959-8138 0959-8146 1468-5833 1756-1833
DOI:	10.1136/bmj.a1167