An Examination of Dimensions of Psychological Empowerment Scale for Service Employees

In the present study the dimensions and factorial structure of the Psychological Empowerment Scale for a sample of 173 restaurant service employees from 20 restaurants in the USA were analyzed, using principal axis factor analysis. The analysis indicated a two-factor solution for the scale with Cronbach α of .91 and .89. These factors were labeled Attitude and Influence and accounted for approximately 63% of the common variance. This differed from the original four-factor structure of Spreitzer and in two studies by Fulford and Enz in 1995 and by Hancer and George in 2003, a three-factor structure. Implications for research and recommendations are presented.