Optimal outpatient appointment scheduling

Optimal outpatient appointment scheduling

In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen....

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Veröffentlicht in:Health care management science 2007-09, Vol.10 (3), p.217-229
Hauptverfasser: Kaandorp, Guido C, Koole, Ger
Format: Artikel
Sprache:eng
Schlagworte:
Algorithms
Appointments and Schedules
Efficiency, Organizational
Health care
Humans
Job shops
Local search
Mathematical models
Models, Theoretical
Multimodularity
Office Visits
Outpatients
Patient scheduling
Patients
Physicians
Schedules
Scheduling
Simulation
Studies
Time Factors
Time Management - organization & administration
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Beschreibung
Zusammenfassung:In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen. For certain combinations of parameters the well-known Bailey-Welch rule is found to be the optimal appointment schedule.
ISSN:1386-9620
1572-9389
DOI:10.1007/s10729-007-9015-x