Patients’ attitudes towards online dental information and a web-based virtual reality program for clinical dentistry: A pilot investigation in China

Abstract Objectives This research investigated (1) the attitudes of dental patients toward searching online for dental information and (2) patients attitudes and expectations towards a web-based 3D virtual reality program for clinical dentistry. Methods A questionnaire survey was conducted in six clinics across two cities in China. Dental patients visiting the six clinics were invited to participate in the study. All subjects browsed a webpage containing the 3D virtual reality dental program. The new media was supplemented as a consultive system for patients into the traditional pattern of seeking dental care procedure. Subjects then completed a questionnaire detailing their attitudes toward their experience with the software. The questionnaire responses were then collected and analyzed. Results 45% of respondents reported having searched information online before receiving dental care. Respondents held different attitudes towards the online dental information, with a majority reporting a reliance on it but with reservations. Over 50% of respondents held positive attitudes to the web-based virtual reality dental information program, while 21% reported negative views toward the new method. Most respondents reported that the web-based virtual reality program was superior to traditional static web pages, but only as a supplementary material. Respondents also indicated that internet speed may likely be a major determinant to their future usage of such a system. Conclusions These findings indicate that a considerable portion of respondents conduct their own internet searches for related dental information before seeking professional advice on dental care. Most of the respondents reported positive attitudes towards a web-based virtual reality program for clinical dentistry. However, the current speed of internet connections in China is a major area of concern for the future application and uptake of web-based virtual reality dental software.