Shop Stewards' Satisfaction with Grievance Procedures

A model of shop stewards' satisfaction with grievance procedures, focusing on procedure characteristics and procedure outcomes is estimated for 831 shop stewards. The results indicate that stewards are more satisfied with procedures that permit oral presentation of grievances at the first step...

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Veröffentlicht in:	Industrial relations (Berkeley) 1995-10, Vol.34 (4), p.578-592
1. Verfasser:	BEMMELS, BRIAN
Format:	Artikel
Sprache:	eng
Schlagworte:	Attitudes Behavior Canada Decision making Effectiveness Employee attitude Employees Foremen Grievance procedures Grievances Hypotheses Job satisfaction Labor Relations Labor unions Labour relations Responsibilities Satisfaction Shop stewards Supervisors Trade unions Unions USA Utility functions
Online-Zugang:	Volltext
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