Performance Measures in the Employee Assistance Program

This article provides a description of current performance measurements that are often used within the Employee Assistance (EA) Field. There has been difficulty in the EA field in evaluating various aspects of EAP service delivery due to the many variations on how components of the Employee Assistan...

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Veröffentlicht in:Employee assistance quarterly 2004-01, Vol.19 (3), p.45-58
Hauptverfasser: Courtois, Paul, Hajek, Mandie, Kennish, Renee, Paul, Rich, Seward, Karen, Stockert, Timothy J, Thompson, Christina
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Sprache:eng
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