Helping Telephone Counselors Cope with Burnout: A Consciousness-Raising Workshop

TELEPHONE COUNSELORS EXPERIENCE SEVERAL SOURCES OF BURNOUT THAT ARE UNIQUE TO THEIR ROLES. THE AUTHORS DISCUSS A WORKSHOP ON BURNOUT DESIGNED ESPECIALLY FOR TELEPHONE COUNSELORS AS PART OF AN ORGANIZATIONAL RETREAT SPONSORED BY THE TELEPHONE COUNSELING AND REFERRAL SERVICE AT THE UNIVERSITY OF TEXAS...

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Veröffentlicht in:The Personnel and Guidance Journal 1982-04, Vol.60 (8), p.508-510
Hauptverfasser: BARÓN JR, AUGUSTINE, COHEN, RICHARD B.
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container_issue 8
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container_title The Personnel and Guidance Journal
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creator BARÓN JR, AUGUSTINE
COHEN, RICHARD B.
description TELEPHONE COUNSELORS EXPERIENCE SEVERAL SOURCES OF BURNOUT THAT ARE UNIQUE TO THEIR ROLES. THE AUTHORS DISCUSS A WORKSHOP ON BURNOUT DESIGNED ESPECIALLY FOR TELEPHONE COUNSELORS AS PART OF AN ORGANIZATIONAL RETREAT SPONSORED BY THE TELEPHONE COUNSELING AND REFERRAL SERVICE AT THE UNIVERSITY OF TEXAS, AUSTIN. COMPONENTS OF EXPERIENCE ARE SUFFICIENTLY GENERIC FOR APPLICATION IN OTHER SERVICES.
doi_str_mv 10.1002/j.2164-4918.1982.tb00707.x
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identifier ISSN: 0031-5737
ispartof The Personnel and Guidance Journal, 1982-04, Vol.60 (8), p.508-510
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2164-4918
language eng
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source Worldwide Political Science Abstracts; Business Source Complete; Periodicals Index Online; Education Source
subjects ATTITUDES
COMMUNICATIONS
COUNSELING
CRISIS INTERVENTION, (ALL TYPES)
title Helping Telephone Counselors Cope with Burnout: A Consciousness-Raising Workshop
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