The Relationships Between Equity Sensitivity, Growth Need Strength, Organizational Citizenship Behavior, and Perceived Outcomes in the Quality Environment: A Study of Accounting Professionals

Uses questionnaire data from 85 accounting professionals in a southern US city to explore how individual differences may impact perceptions about the organization, job characteristics, the organization's use of programs, & the organization's culture in the quality environment. We find positive relationships among the three individual difference variables. Moreover, our results suggest that two of them, Growth Needs Strength & Organizational Citizenship Behavior, are related to preferences for enriched jobs of the type associated with the quality environment. We find that all three individual difference characteristics are related to perceptions that the organization's culture is participative. In turn, people-oriented total quality management programs are positively related to perceptions that the culture is participative & to positive perceptions about the organization. 6 Tables, 1 Figure, 2 Appendixes, 46 References. Adapted from the source document.