Workplace harassment: Employees vs. customers

The legal issues involved in the customer employer liability for customer harassment of employees are discussed. Three key factors determine employer liability in these cases: employer knowledge of harassment, the corrective action by employer and the extent of employer's legal responsibility o...

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Veröffentlicht in:	Business horizons 1999-03, Vol.42 (2), p.79-84
Hauptverfasser:	Bruce McAfee, R., Deadrick, Diana L., Kezman, Scott W.
Format:	Artikel
Sprache:	eng
Schlagworte:	Business enterprises Decisions Employees Employer liability Employers' liability Equal employment opportunity commission Harassment Harassment (Law) Interpretation and construction Laws, regulations and rules Legal aspects Legal status, laws, etc Personnel management Sexual harassment United States
Online-Zugang:	Volltext
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