Workplace harassment: Employees vs. customers
The legal issues involved in the customer employer liability for customer harassment of employees are discussed. Three key factors determine employer liability in these cases: employer knowledge of harassment, the corrective action by employer and the extent of employer's legal responsibility o...
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Veröffentlicht in: | Business horizons 1999-03, Vol.42 (2), p.79-84 |
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container_title | Business horizons |
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creator | Bruce McAfee, R. Deadrick, Diana L. Kezman, Scott W. |
description | The legal issues involved in the customer employer liability for customer harassment of employees are discussed. Three key factors determine employer liability in these cases: employer knowledge of harassment, the corrective action by employer and the extent of employer's legal responsibility over the non-employee harasser. |
doi_str_mv | 10.1016/S0007-6813(99)80012-3 |
format | Article |
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ispartof | Business horizons, 1999-03, Vol.42 (2), p.79-84 |
issn | 0007-6813 1873-6068 |
language | eng |
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source | PAIS Index; Elsevier ScienceDirect Journals; Business Source Complete |
subjects | Business enterprises Decisions Employees Employer liability Employers' liability Equal employment opportunity commission Harassment Harassment (Law) Interpretation and construction Laws, regulations and rules Legal aspects Legal status, laws, etc Personnel management Sexual harassment United States |
title | Workplace harassment: Employees vs. customers |
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