Factors Affecting Individuals' Decisions to Use Community Mediation

This article presents research related to community mediation, specifically the factors affecting individuals' choices to accept or decline participation in the mediation process. Alongside a growing literature that emphasizes the significant benefits of mediation, this empirical study finds that individuals involved in personal relationships are more likely than individuals involved in business relationships to choose mediation. This data also finds a nonlinear and significant relationship between the length of time a conflict has been going on and participants' choice to use mediation. Finally, this article finds a significant and nonlinear relationship between differences in perception about the length of a conflict and whether a case is scheduled for mediation. Policy recommendations include suggestions to increase the use of mediation by responding directly to the cases that do not seem as likely to be mediated.