The experience of stress for correction officers: A double-bind theory of correctional stress

This study investigated the experience of stress for 143 mostly male New Jersey correction officers, including officers from both state and county, of all ranks, and with varying lengths of service. Each filled in a questionnaire eliciting information regarding perceptions of stress in themselves and others, situational and temporal experience of correctional stress, consequences in terms of physical health, emotional and interpersonal relations, and job performance, perceptions of sources of correctional stress, and coping techniques utilized. While objective indicators such as physical illnesses and high divorce rates suggested that the job was indeed a stressful one, the correction officers presented a tough, “macho” image, denying their stress and its consequences, although they were more willing to report stress-related problems in their fellow workers. While they identified officer-inmate interaction as their major situation of stress, they attributed their problems in this area to administrative malfunctions which place them in a classic double-bind predicament in relation to rule enforcement. Their powerlessness in this situation is rendered especially stressful by the macho working personality which the job requires of them.