Evolution by Evaluation

This paper describes the process of formally evaluating an E-Learning system that has been in use for several years. Professional usability evaluation offers deeper insight into user behaviour and needs than accidental feedback collection or introspection by system developers. A first analysis of th...

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Veröffentlicht in:	International journal of information and communication technology education 2009-04, Vol.5 (2), p.1-9
Hauptverfasser:	Mahlow, Cerstin, Hess, Michael, Grund, Sven
Format:	Artikel
Sprache:	eng
Schlagworte:	Collection Computational linguistics Computer assisted instruction Design engineering Distance education Distance learning Education Evaluation Evolution Language processing Linguistics Natural language interfaces Navigation State of the art State-of-the-art reviews Usability User satisfaction
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Beschreibung
Zusammenfassung:	This paper describes the process of formally evaluating an E-Learning system that has been in use for several years. Professional usability evaluation offers deeper insight into user behaviour and needs than accidental feedback collection or introspection by system developers. A first analysis of the evaluation samples shows satisfaction of users with the general design of the system but also dissatisfaction with certain aspects of navigation that would otherwise have escaped our attention. State of the art formal evaluation turned out to be instrumental in making an existing system considerably more user-friendly.
ISSN:	1550-1876 1550-1337
DOI:	10.4018/jicte.2009040101