User-producer interaction in Web site development: Motives, modes, and misfits

This paper studies the role and effects of user‐producer interaction (UPI) in the production of Web sites. The results of two empirical studies, one from a producer perspective and one from a user perspective, are presented. It is concluded that using UPI in the development of informative Web sites...

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Veröffentlicht in:	Journal of the American Society for Information Science and Technology 2010-03, Vol.61 (3), p.495-504
Hauptverfasser:	van Rijnsoever, Frank J., Faber, Jan, Brinkman, Marnix L.J., van Weele, Marijn A.
Format:	Artikel
Sprache:	eng
Schlagworte:	Design Exact sciences and technology Information Information and communication sciences Information science. Documentation Library and information science. General aspects Sciences and techniques of general use Studies Usability Use and user studies. Information needs User behavior Users Web sites Websites
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Beschreibung
Zusammenfassung:	This paper studies the role and effects of user‐producer interaction (UPI) in the production of Web sites. The results of two empirical studies, one from a producer perspective and one from a user perspective, are presented. It is concluded that using UPI in the development of informative Web sites for a large public is a risky process, because it is hard to identify and define the most targeted users and their particular needs. The implications of these results are discussed.
ISSN:	1532-2882 2330-1635 1532-2890 2330-1643
DOI:	10.1002/asi.21277